Where I've been and what I've done.

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Current
2024
2023
2022
2021
2019
2018
Astrana Health
Provider Relations Specialist
El Monte, CA
• Manage day-to-day care operations for health care providers to compliance standards
• Support and grow contracted medical lines of business
• Alleviate provider and staff inquiries in a timely manner (claims, referrals, eligibility)
Tiny Keyboard Shop
Retail Operations Manager
San Jose, CA
• Ensure healthy inventory levels, cohesive visual merchandising and increase monthly sales
• Gather customer data and feedback to improve conversation rate, with an ATV of $98
• Develop product launch strategies and promotions for upcoming new releases
• Increase engagement levels by building a brand voice through social media channels
• Maintain and grow vendor relationships, with a product pipeline of 110+ items
Allbirds
Retail Allocation Analyst
San Francisco, CA
• Utilize replenishment and inventory management models
• Monitor retail store performance and inventory levels, observing patterns and selling trends
• Communicate with global planning team and store leads ensuring proper stock levels
Drop
Senior Associate Buyer
San Francisco, CA
• Establish and coordinate product merchandising assortment, maintaining new product launches
• Increase company revenue for commerce category from $250k monthly target to $550k
• Assist supply chain and purchase orders with Logistics and Operations
Assistant Buyer
Product Listing Assistant
Minted
Design Associate
Oakland, CA
• Fulfilled design orders based on customer requests and specifications
• Prepare and color correct print-ready files for quality and accuracy
• Collaborate with CS team to ensure positive customer experience

Education

University of California, Santa Cruz
B.S., Molecular, Cell, & Developmental Biology
Sept 2015 - March 2018
General Assembly
User Experience Design Immersive
June - Sept 2022